Sunday 1 September 2013

Store credit - what are they hiding?

We all know that store credit is a dangerous business, dangerous for consumers and not the stores that offer it. One of the key dangers is the secrecy surrounding the agreements that customers sign with the stores.

We found a few months ago that not a single store was prepared to allow potential customers to read their credit agreement before they were required to sign it. Clearly they don't want people to know what the agreement say.

So this is what we need.

Will you send us a copy of any credit agreement you've signed in the last couple of years? It'll be entirely confidential and just for our information.

Either email a copy to watchdog@bes.bw or fax it to +267 3911763.

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